Financial Protection

When booking with FlySunways you can be confident that your travel arrangements are in safe hands. You will be fully protected through our ATOL and ABTA bonding. Our ATOL protects all customers booking a holiday with flights, whilst our ABTA bonding protects customers booking a holiday without flights.

The ATOL system protects you from losing money or being stranded abroad if our company should cease trading. However, if you were to book flights with other companies, please be aware you may not have ATOL protection.

For more information, please see our booking conditions for more information or visit the ATOL website www.atol.org.uk

As a member of ABTA, we adhere to a code of conduct designed to protect our customers. This includes providing you with a high standard of service, fair terms of trading and clear and accurate information about passports, visas, health requirements, and details of alterations to your holiday.It also ensures that any monies paid for your accommodation are protected, if our company should cease trading.

ABTA also ensures that if you have a complaint that you feel cannot be resolved directly with us, you will be offered the option of low-cost completely impartial arbitration.

For more information, please see our booking conditions for more information or visit the ABTA website www.abta.com

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