Terms & conditions

Travel Insurance
You must have adequate personal travel insurance cover.

Your Booking
Your ATOL receipt and supplier's invoice confirm your booking and you should carefully check the details shown. Please contact us immediately if any are incorrect.By agreeing to these terms you are stating that ages of all passengers is correct at the time of travel. Flysearch.co.uk cannot be held responsible for any discrepancy raised by a hotel or flight operator regarding the ages of any passengers.

Baggage Allowance
In most cases your baggage allowance will be 20kg on the scheduled flight and 15Kg on the low cost airlines, but this can only be confirmed on your tickets, or by calling us in the event of tickets being collected at the airport.

Pricing and Costings
All prices given, either by one of our travel consultants or advertised on this website, are all subject to confirmation by the Tour Operator in question by invoice after a booking has been made. Up until this time, all prices are subject to availability and can increase or decrease from those advertised until a firm booking has been made. Flysearch.co.uk cannot be held responsible for any incorrect information featured, however, we take every possible measure to ensure that all the details are correct at the time of entry. Child discounts may apply and are based upon the child being of the required age on the return date of travel. The prices shown will be based on certain occupancy levels for the accommodation so in some cases supplements may apply. In many cases, certain tour operators will add additional supplements at the time of booking, e.g. Transfer fees in resort. These will be added to the total cost of your holiday and will be advised to you before the booking is made.

Payment
A non-refundable deposit will secure your booking. Payment is required in full if your booking is made within 10 weeks of commencement. Payment of any balances due must be made by the balance due date shown on your confirmation invoice. Failure to pay in full by the balance due date can result in your booking being cancelled and the deposit being forfeited. If you have any queries regarding payment please call us on 0870 241 6162.

Payment by credit card
A charge will be made for each credit card transaction, which varies from company to company. There is no charge for debit card payments.

Cost of Cancellations
Should you or any member of your party need to cancel your booking, or part of it, once it has been confirmed you must do so in writing or by email. Cancellation charges can be up to 100% depending on the terms and conditions which are laid down by suppliers with whom we arrange services on your behalf. Any amendment fees or insurance premiums cannot be refunded and are payable in full.

Cost of Changes
Requests to change your booking after confirmation (e.g. transferring to a different hotel, departure date or airport) may be made in writing, by telephone or by email to us, but we are not bound to comply with such requests. If additional people are added to your booking they are added on the understanding that they have also accepted these booking conditions. Where we can meet a request for a change to your holiday we will issue a revised holiday invoice to confirm this.To avoid incurring booking service charges at a later date, please remember to book all additional items when you confirm your holiday. Subsequent amendments or alterations may incur additional charges.

Additional Requests
If you have a special request for adjoining rooms, special diets, etc., please indicate at the time of booking and we will endeavour to pass these on. However, these requests cannot be guaranteed as they do not form part of the holiday contract and any extra costs are payable locally. We cannot accept requests for rooms with a particular view unless the supplement for that view (e.g. lake view, south facing) has been paid and the room type confirmed on your invoice.

Tickets
Once your holiday is booked and paid for, tickets will be dispatched by post, normally within 7- 10 days of departure. All timings shown are based on the 24-clock system and all times are local based on time differences from GMT. It is your own responsibility to ensure that you reach your airport of departure and check in with plenty of time for your flight as stated on your tickets. Tickets will be sent to the address advised to us at the time of booking. We cannot be held responsible for delay or non-delivery of tickets due to postal problems, but will endeavour to do all we can to assist in this case.

Ticket on Departure
If you have booked your holiday close to departure, usually within 14 days, it is likely you will have to collect your tickets at the tour operator's ticket desk at your departure airport. Most tour operators will make a charge for this service (TOD approx. £12 per person), and this will be advised to you at the time of booking.

Passports & Visas
Please check visa regulations with the consulate of the country you will be visiting. It is your responsibility to be in possession of a valid passport and any visa that may be necessary.
Allow ample time when making visa applications and check for any changes in visa/passport requirements that a country may make at any time. All children who are not already included on a 10 year passport will need to hold their own passport if they are to travel abroad.

Vaccinations
We recommend that you obtain from the Department of Health the D.O.H. leaflet "Protect Your Health Abroad". It is also advisable to check with your own doctor before departure as to which inoculations are necessary for specific areas.

Links From This Website
Some services on this website are provided through direct links with other travel related companies websites. Bookings made through these links will be invoiced by these companies and their terms and conditions will apply. ABTA protection does not apply to non ABTA member websites.

Reservations/Booking Enquiries
If you have any queries concerning any aspect of your booking arrangements please call us on 0870 241 6162 or dial +44 0870 241 6162 if you are calling from overseas.

About Us
Flysearch.co.uk is the trading name of Northern Holidays Ltd, ABTA number J9322. Northern Holidays Ltd is a fully ABTA and ATOL bonded independent travel company based in Middleton, Manchester and has been established for over 18 years. We enjoy a reputation for offering friendly advice and high standards of service.
If you would like to know more about the advantages of booking with an ABTA member please click here.

About This Site
The only data that this site collects from visitors is that required to deal with individual bookings. Your data is not passed on to any external companies for marketing purposes. Should you wish to have access to your data this can be requested at any time by sending an email to info@flysearch.co.uk

Contacting Flysearch.co.uk
If you need to contact a representative from Flysearch.co.uk please find the necessary information below. We're open Monday to Friday 9am - 9pm, Saturday 10am - 8pm and Sunday 10am - 8pm.

Address:
Flysearch.co.uk
Catalan House,
133 Oldham Road,
Middleton, Manchester, M24 2LD
England, UK
Tel: 0870 241 6162
Fax: 0161 655 3149
Tel (std): +44 (0)870 241 6162
Website: www.flysearch.co.uk
ABTA No: J9322, W3565 - ATOL 5139

Web development & design by CSI Media - Dynamic Packaging Travel Technology

Flysearch is a trading name of Northern Holidays Ltd. Registered in England 255 2450 VAT no. 562 5280 43
© 2010 flysearch.co.uk

Additional Information

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